Our client is seeking a highly motivated and experienced Senior Life & Pensions Administrator to join their dynamic administration team. In this fully remote role, you will be responsible for the administration of our clients protection, investment, and pension applications from start to finish. This is a client-facing role that will require excellent communication skills, attention to detail, and a proactive approach.
Key Responsibilities:
Manage the end-to-end administration of protection, investment, and pension applications.
Liaise with clients regarding day-to-day administration of policies and respond to queries efficiently.
Communicate with clients via phone and email to provide updates on the progress of their applications.
Provide administrative support to Financial Advisors, assisting with ad hoc duties as required.
Mentor and support junior team members, providing training and guidance.
Maintain strong relationships with clients and ensure that their needs are met in a timely and professional manner.
What You Will Need to Succeed:
Excellent verbal and written communication skills.
A proactive team player with a positive, enthusiastic approach.
Strong multitasking abilities with the capacity to prioritize tasks effectively.
Self-motivated with the ability to work independently and take initiative.
Exceptional attention to detail and accuracy in all tasks.
Strong organizational skills, with the ability to manage multiple responsibilities.
Flexibility in adapting to various duties as needed.
Qualifications & Skills Required:
QFA Qualified (Qualified Financial Advisor).
In-depth knowledge of Anti-Money Laundering (AML) requirements and compliance procedures.
A minimum of 2-3 years' experience in the Pensions industry.
Experience within a broker environment is a must.
Prior experience or understanding of life and pensions administration.
For a confidential discussion and more information on the role, please contact Jessica Kennedy
jessica.kennedy@collinsmcnicholas.ie
021 2427110