The Job:
Based in Athlone with a leading fashion distributor, this is a fantastic opportunity to join the company as an Administrator on a permanent basis. You’ll be working closely with customers across 32 countries, making a real impact in a fast-paced and dynamic environment within a niche sector.
Key responsibilities:
- Respond to customer inquiries via email, phone, and chat promptly and professionally.
- Resolve customer issues, complaints, and requests to ensure satisfaction.
- Maintain customer records and provide ongoing support.
- Implement strategies and initiatives to improve customer experience.
- Prepare sales reports and presentations as needed.
- Efficiently process customer orders from order entry to shipment.
- Coordinate with logistics and warehouse teams to ensure on-time and accurate deliveries.
- Monitor and update customers on order status.
- Assist in coordinating the distribution of products to various locations.
- Perform a wide range of administrative tasks, including filing, data entry, and document management.
Requirements:
- Experience in administrative and customer service roles.
- Strong organisational skills with attention to detail.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
- Adaptability to handle multiple tasks and changing priorities.
Benefits:
- Progression on offer – My client committed to helping you grow and advance in your career.
- 21 Days of Annual Leave – Plus an early finish on Fridays, giving you the perfect balance of work and personal time.
- Pension Match – My client will match your pension contributions to support your financial future.
For a confidential discussion and more information on the role, please contact Sarra Hadi
sarra.hadi@collinsmcnicholas.ie
090-6478104