A fantastic opportunity has arisen for an experienced Export Documentation Controller to join our clients Cork based, dynamic and growing team. This role is crucial in managing the complete export process, ensuring efficiency, accuracy, and compliance with all necessary regulations and customer requirements.
The successful candidate will coordinate all stages of the shipment process, from collection at origin to final delivery. This position plays a key role in the customer order cycle, requiring expertise in customer service, export documentation, and logistics coordination.
*Onsite role - Ringaskiddy Cork
Key Responsibilities:
Efficiently manage all sales orders received from distributors and customers.
Directly liaise with customers to confirm order details, address concerns, and provide updates on shipping status.
Ensure accurate processing of all export documentation as per customer and regulatory requirements, maintaining meticulous records for auditing and traceability.
Collaborate with Sales, Production, Planning, Quality, and Finance teams to ensure smooth order processing and delivery
Coordinate with freight forwarders to ensure timely dispatch of orders in line with production schedules and customer deadlines.
Negotiate the best pricing with freight forwarders.
Key Requirements:
3-5 years of experience in an export process environment.
3-5 years of experience in a customer-facing role.
Strong ability to multitask and work under pressure while managing multiple shipments simultaneously.
Knowledge of Incoterms is an advantage.
High attention to detail with the ability to work both independently and as part of a team.
Excellent verbal and written communication skills with a professional attitude when dealing with customers, suppliers, and colleagues.
Proficiency in Microsoft Office Suite, particularly Excel.
Experience with Microsoft Dynamics Business Central ERP system is an advantage.
For a confidential discussion and more information on the role, please contact Jessica Kennedy
jessica.kennedy@collinsmcnicholas.ie
021 2427110