Customer Service Representative required with 3 plus years experience in customer service and sales. Experience in Med Tech would be an advantage and a background dealing with corporate clients. Co Galway.
The successful applicant will provide an excellent service to key account holders providing extensive contract knowledge, account information, sales support and customer queries/complaints.
Responsibilities will also include attention to order processing and follow up to ensure that we meet customer delivery requirements and provide technical advice on products and services.
Maintain working relationships with existing key accounts to ensure that they receive exceptional service and to identify potential new sales opportunities.
Research of Products
Preparation of quotations to customers including appropriate follow up on outstanding quotations to secure orders.
Requirements:
Degree in Business, Management or other relevant industry field Med Tech industry preferred.
3 plus years sales and customer service experience working with corporate clients ideally Med Tech industry.
Excellent communication, interpersonal, problem-solving, presentation, and organizational skills
Customer care and excellent communication skills are essential
Flexible and self-motivated and engaging with exceptional sales skills
Strong analytical and decision making skills
Ability to learn new systems and procedures
Excellent organisational/time management skills with the ability to prioritise workload
Ability to handle challenging conversations
Positive attitude and strong desire to meet customer's needs
Can work within a team environment but have the ability to work on own initiative
Strong system skills and be efficient in Excel.
For a confidential discussion and more information on the role, please contact Noeleen Stewart.
noeleen.stewart@collinsmcnicholas.ie
091-706712