Customer Service Administrator - Permanent - Onsite - Galway

Responsibilities:

Manage sales customer contacts/appointments efficiently and liaise with customer as appropriate
Dealing with customer requirements for sales in an efficient and courteous manner both by phone and service reception
Adapt at all times a positive approach which will encourage exceptional levels of customer care
Achieve consistently high standards across the dealership and identify new ways to increase performance
Assist with marketing and sales campaigns as required
To deliver a high level of customer satisfaction and retention

Requirements:

A passion for excellence in customer service.
Minimum of 2-3 years' experience in a customer service based role.
An enthusiastic, positive, results orientated approach which demonstrates exceptional levels of customer care.
Experience in managing customer accounts.
Excellent Interpersonal skills and be highly motivated, Fluent written/spoken English with excellent communication and organisational skills.
Strong Computer Skills including MS Office
Applications from recent graduates welcomed

For a confidential discussion and more information on the role, please contact Deirdre Moran.

(091) 706710

Customer Service Administrator