We are seeking a dynamic and professional Front of House Receptionist to join our team in Ballina. This role is pivotal in ensuring a seamless and welcoming experience for our customers and managing the daily operations of our reception area.
Position: Front of House Receptionist
Employment Type: Full-Time
Working Hours: Monday to Friday, 9 am to 5:30 pm
Key Responsibilities:
As a Receptionist, you will be responsible for:
Reception Management: Oversee the reception area to ensure it operates smoothly and maintains a professional atmosphere.
Customer Service: Greet, assist, and attend to customers' needs to deliver an exceptional customer service experience.
Communication: Handle incoming calls and emails with professionalism and efficiency.
Appointment Scheduling: Manage and coordinate appointments, ensuring accurate scheduling and calendar management.
Appointment Confirmation: Contact customers to confirm upcoming appointments and ensure they are well-prepared.
Administrative Support: Perform various administrative tasks as required to support the team and maintain office operations.
Requirements:
Experience: Proven experience in a busy office environment or similar role.
Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Skills and Attributes:
Excellent Communication: Strong verbal and written communication skills.
Organisational Skills: Exceptional organisational abilities and attention to detail.
Customer-Focused: A commitment to providing outstanding customer service and creating a positive first impression.
Team Player: Ability to work effectively as part of a team and support various office functions.
For more details on this role, feel free to reach out to Emma Cawley
emma.cawley@collinsmcnicholas.ie
Kindly note that, given the expected high volume of applications, we can only respond to candidates whose qualifications closely match the specific requirements of the role. We genuinely value your interest in this opportunity and thank you for your understanding.