Talent Partner Case Study
Fully outsourced recruitment solution for Fexco's high-volume Customer Service Advisors
The Fexco Success Story
Fexco, a prominent financial services company headquartered in Cork, faced a significant challenge: the need to rapidly scale its remote customer service team. Recognising the increasing difficulty of sourcing top talent in a competitive job market, Fexco sought the expertise of Collins McNicholas to streamline the recruitment process and identify qualified candidates efficiently. With a target of hiring 20 new customer service advisors each month, the company were acutely aware of the limitations of traditional recruitment methods in addressing such high-volume, skill-specific hiring needs. To overcome these obstacles and ensure a seamless recruitment process, Fexco formed a partnership with Collins McNicholas.
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