We have an exciting opportunity for an Operations Team Lead with our client based in Leixlip, Kildare. This role is available as a 6 month FTC, reporting to the Operations Manager. For the duration of the contract, the successful candidate will oversee key after-sales technical activities, drive best practices, and ensure seamless service delivery for the customer.
Key Responsibilities:
- Manage after-sales technical activities and ensure the service team meets contractual commitments.
- Drive best practices and innovative service solutions.
- Collaborate with account management to identify revenue opportunities.
- Ensure operational performance aligns with customer and internal KPIs.
- Act as a role model for safety (SHE) and quality standards.
- Build customer trust and contribute to future sales.
- Focus on team development, engagement, and succession planning.
- Influence new equipment design to enhance serviceability.
Skills/Experience:
- 7+ years in advanced technology, ideally in the semiconductor industry.
- Leadership, relationship development, and change management experience.
- Strong commercial, technical, and problem-solving skills.
- Knowledge of ISO 9001, 14001, and 45001.
For a confidential discussion about this opportunity please contact Ranait Coughlan
ranait.coughlan@collinsmcnicholas.ie
(090) 6450664 (01) 66 200 88